Where can I find the material number?
Serial number(s) of the defective product
Please list your product number(s)
If no error can be identified during the review, or if the complaint must be rejected, a flat-rate processing fee of 250 euros will be charged.
Please review your information carefully.
Please enter the Bode material number:
Quantity Subject to Claim:
Serial number(s) of the defective product:
Please list your product number(s):
Your Customer Reference:
Please select the reason for your warranty claim:
Please select the error type:
When did the error occur or when was it noticed?
Please describe the symptoms of your defective product in as much detail as possible.:
Uploaded Files:
Please select the type of error:
How often does this error occur?:
Has a warranty claim already been filed regarding the same issue?
Please specify the vehicle type or train name
Vehicle Number:
Car body:
Getting Started:
Please select your preferred service in the event of a valid complaint:
Please select your preferred service in the event that your claim is denied:
Please indicate whether you would like us to include a quote for a paid repair and a replacement product with the rejection notice.:
Company
Kundennummer
Salutation
First Name
Last Name
Street
No.
ZIP Code
Location
Country
Phone
E-Mail
Your personal note
Abweichende Anlieferadresse im Falle einer Rücksendung des an Bode retournierten Produktes ja/nein
By clicking “Submit,” you agree to the Privacy Policy.
Thank you very much! We have successfully received your warranty claim submission and will contact you shortly at the email address you provided.
File another warranty claim